Frequently Asked Questions
Find answers to common questions about airport parking with Comparkly
Reservations
How do I book airport parking?
Search for your airport, choose your dates, compare offers, then book online. You'll immediately receive a confirmation with details and an access code/QR.
Can I cancel or modify my reservation?
Yes, most offers can be cancelled or modified up to 24 hours before arrival (check the conditions displayed before payment).
What happens if my flight is delayed?
Your reservation remains valid for the chosen duration. Need to extend? Contact 24/7 support to adjust if possible.
Do I need to print my confirmation?
No. Show the QR code on your phone or the confirmation email.
Security
Is parking secure?
Yes. Partner parking lots are monitored 24/7 (CCTV), with access control and enhanced lighting.
What happens if my vehicle is damaged?
Partners have insurance coverage. In case of damage, our team will assist you with the claim to the relevant parking lot.
Are parking areas well-lit?
Yes, extensive lighting day and night enhances the security of customers and vehicles.
Services & Equipment
Is the shuttle to the terminal included?
Most partners offer free round-trip shuttle service, often every 10-15 minutes, 24/7.
Do you offer valet service?
At some airports, yes. The valet takes your vehicle at departure and returns it upon your return.
Are there charging stations for electric vehicles?
More and more locations are equipped with them. Check the parking details.
Payment & Pricing
What payment methods do you accept?
Major credit/debit cards and digital wallets (Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay).
Are there any hidden fees?
No. The displayed price is the price paid. Taxes and fees are clearly indicated before payment.
Do you offer discounts for long stays?
Yes, discounted rates exist for stays of several days or weeks, depending on parking lots and periods.
Live Chat
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Still have questions?
Our support team is here to help you 24/7 with any parking-related questions
