Privacy Policy

Your privacy is our priority. Learn how Comparkly protects and uses your personal information.

GDPR Compliant

1. Information We Collect

Personal Information

When you use Comparkly, we collect information you provide directly to us, including:

Account Information: Name, email address, phone number, and password
Booking Information: Travel dates, airport preferences, vehicle details, and special requirements
Payment Information: Billing address, payment method details (processed securely through our payment partners)
Communication Data: Messages, feedback, and support requests

Automatically Collected Information

Usage Data: How you interact with our website and mobile app
Device Information: IP address, browser type, operating system, and device identifiers
Location Data: General location information to provide relevant airport options
Cookies and Tracking: Information collected through cookies and similar technologies

2. How We Use Your Information

Service Delivery

Process bookings, manage reservations, and provide customer support

Payment Processing

Process payments securely and prevent fraud

Service Improvement

Analyze usage patterns to enhance our platform and user experience

Communication

Send booking confirmations, updates, and relevant offers (with your consent)

3. Data Security & Protection

Encryption

All data is encrypted in transit and at rest using industry-standard protocols

Access Controls

Strict access controls and authentication measures protect your information

Monitoring

Continuous monitoring and security audits to detect and prevent threats

4. Information Sharing

We do not sell your personal information. We may share your information only in these limited circumstances:

Service Providers: Trusted partners who help us operate our platform (payment processors, email services)
Parking Partners: Airport parking providers to fulfill your bookings
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Your Rights & Choices

Access Your Data

Request a copy of your personal information

Correct Information

Update or correct inaccurate data

Delete Data

Request deletion of your personal information

Opt-Out

Unsubscribe from marketing communications

To exercise your rights, contact us at:

privacy@comparkly.com

+32 123 456 789

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

Account Data: Until you delete your account or request deletion
Booking Records: 7 years for accounting and legal compliance
Marketing Data: Until you unsubscribe or 3 years of inactivity
Support Records: 2 years after resolution

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

8. Children's Privacy

Comparkly is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy on our website
Sending you an email notification
Displaying a prominent notice on our platform

Last Updated: January 2025